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Shipping

Shipping

Rates are calculated using Australia Post Rates and are calculated at checkout.

If you are wanting bulk orders please contact us for a quote | support@theglobalcollective.co

Please allow 1-2 business days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Once your order is ready for shipping you will receive a notification from us and a tracking number once the item has been dispatched. 

All deliveries are managed by Australia Post and for any enquiries regarding deliveries or missed collections, should be taken up with Australia Post.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@tgc.com with your name and order number, and we will look into it for you.

We ship domestically only and shipping times can vary greatly depending on your location.

We offer free standard shipping on orders over $85. For all orders under $85 a delivery rates are calculated by Australian Post based on weight. Metro-based customers can expect delivery within 3-5 business days.

Customers located in WA and NT plus regional customers can expect delivery within 7-10 business days.

Express Delivery is available for all orders for a set fee of $20. Express deliveries can be expected with 2-3 days for Metropolitan customers and 2-4 days for customers in WA/NT and regional areas across the country.

International Shipping

Import duties, taxes, and charges aren’t included in the item price or postage cost.

These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.

 

ALCOHOL DELIVERY

It is against the law in Australia to supply alcohol to a person under the age of 18 years and illegal for a person under the age of 18 years to purchase or receive liquor. For all gifts with alcohol included, please ensure that the recipient is aged over 18 years.

Two litres is the maximum volume of alcohol permitted in each gift. The gift can only be delivered to another adult over the age of 18. The gifts must be delivered between the hours of 7am to 7pm. The gift delivery must adhere to the above rules. If it does not, or we deem the order delivery to be inappropriate we will notify you, cancel and refund your order as soon as possible.

Please note alcohol deliveries are legally not permitted to be shipped to all locations in the Northern Territory, Western Australian Postcodes 6798-6799 and Queensland Postcodes 4605, 4713, 4816, 4825, 4830, 4871, 4876.The gift delivery must adhere to the above rules. If it does not, or we deem the order delivery to be inappropriate we will notify you, cancel and refund your order as soon as possible.

Weekend deliveries are not available. Please note orders placed on Friday and over the weekend will not arrive until the following week.

Please note once parcels are dispatched, we are no longer responsible for any transit issues that may arise. All parcels are sent with tracking. Please check their website Interparcel Australia | Parcel Tracking or contact Interparcel directly via Interparcel Australia | Contact Us.

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